We deliver all over Switzerland and Liechtenstein with Swiss A-Post Priority.
FREE delivery for purchases above CHF75, otherwise CHF10 delivery fee applies.
Value added service for signature against delivery CHF2.50
We deliver daily except for weekends and public holidays.
2 to 4 working days
1 to 2 working days
We accept returns and make refunds in accordance to the Return and Refund policy. Please check the policy for the full conditions.
It is important that you write within 24 hours of receiving your order to firstname.lastname@example.org to open the ticket.
Items on sale are non-refundable.
It takes typically two weeks for your pre-ordered products to arrive. Once they are available, you will be notified and they will be sent to you immediately.
There are two main benefits: 1. You can include pre-orders in order to reach the minimum CHF75 to receive free shipping. When your pre-ordered products arrive, you will not pay extra for shipping. We will send them to you at no extra costs. 2. By pre-ordering, you are telling us your desired products and therefore we prioritise re-stocking these items.
ZUG: A selection of our Keto Tartlets and Grocery can be found at Brunchfactory Zug, a cosy café in the heart of the old town.
Aegeristrasse 8 6300 Zug Switzerland
TUE - FRI 8.30 - 14.00
WEEKEND BRUNCH 9.00 - 13.30.
ZÜRICH: A selection of our Keto Vegan Treats can be found at DEVI DELI, a vegan delicatessen.
Bertastrasse 11 8003 Zürich Switzerland
TUE - FRI 11.00 - 19.00
SAT 11.00 - 17.00
Our customer service is available from Mondays to Saturdays from 9am to 5pm (Central European Time). The usual response time is within 24-hours. Please fill in the contact form on the 'CONTACT' page. You can also use the chat function on the bottom of your screen to check on your order, chat with us or leave us a message.